Big News: We’ve Leveled Up! 🚀 🛎️ We started as a feedback company, but let’s be real – just collecting and analyzing reviews wasn’t enough in the continuously evolving hospitality industry. 🧪 So, we went back into the lab, teamed up with AI, and reimagined how hospitality should work. Introducing the new TrustYou – your #1 hospitality AI platform. 🤖 We help you wow your guests, boost efficiency, and stay ahead of the game. Same mission (making hospitality awesome), but with a facelift. New look, new tech, same passion for great experiences. Are you ready? 🤩 Because we are. 🔗 https://lnkd.in/dK7yY_PX #HospitalityInnovation #GuestExperience #TrustYou #HotelTechnology #TravelTech
TrustYou
Hospitality
Munich, Bavaria 13,786 followers
The #1 Hospitality AI Platform.
About us
Everyone wants direct bookings, lower costs, and happy customers.TrustYou is on a mission to make all of these possible. We know how difficult it can be to manage complicated data and complex operations, but that will not be an issue anymore. We'll help you navigate these high waters, converting your data into insights that help you grow your business. TrustYou provides a Customer Experience Platform (CXP), Customer Data Platform (CDP), and AI Agents. Not only do we help you turn guest feedback into better experiences, but we also help you turn your guests into returning guests. Our AI solutions help you turn 'business as usual' into a… not so usual task. ● Use feedback to increase quality and skyrocket guest experience; ● Keep your data organized into a single source of truth and turn it into revenue - all while staying GDPR compliant; ● Forget about your staffing problems; let your boring tasks be handled automatically, all while keeping everything personalized. At TrustYou, our culture continually evolves and is shaped by the people who work here. Every team member has a unique voice that is heard and contributes to TrustYou's success. We are proud of our great teamwork in a remote-first environment, offering high flexibility and room for individuality. We test, we learn, we improve. At TrustYou, each one of us makes a real impact. You can learn more about our culture by visiting our 'Careers' section on our website or LinkedIn Life page. We are global. We are multicultural. We are one team with 100+ feedback experts. TrustYou is a remote-first company operating in the US, Europe, and Asia with the goal of helping hospitality companies succeed. We ensure that we meet our clients' and partners' local and regional requirements while taking a global approach to our products, mindset, and company vision. Find more information on TrustYou and our platform on www.trustyou.com
- Website
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http://www.trustyou.com
External link for TrustYou
- Industry
- Hospitality
- Company size
- 51-200 employees
- Headquarters
- Munich, Bavaria
- Type
- Privately Held
- Founded
- 2008
- Specialties
- guest experience, customer experience platform, customer data platform, ai agents, hospitality technology, business intelligence, direct bookings optimization, customer retention, personalization & engagement, data-driven decision making, ai for hospitality, process automation, and data analytics & insights
Locations
Employees at TrustYou
Updates
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Your CDP is only as good as the way you integrate it. ⚙️ 💡 Start with the systems that shape your guest experience. Align on what a “unified profile” really means. And don’t let consent data live in a silo, but make it count across every channel. Smart integration = stronger personalization, cleaner data, and better guest journeys. Let’s do it right. 🤝 Read more 🔗 Link in comments. #CDPIntegration #TrustYouCDP #TrustYou #CDPInsights
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💭 Imagine if our AI Agent time-traveled back to the 1980s and tried to explain WiFi: ‘In the future, guests will expect high-speed invisible internet in every room. 🤩 And if it lags, they’ll leave a bad review before calling the front desk.’ They asked if it was like cable TV… but for computers. 🤯 Hospitality keeps evolving. ✨ Don’t get caught up in the past. #HospitalityMemes #TrustYou #HospitalityFuture #TechInnovation
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AI Agents are more than just chatbots sitting on hotel websites. 🤖 They’re quietly transforming the guest experience and how hotels operate behind the scenes. 24/7 concierge service to internal workflows, they work in various areas where you might need help. 🛎️ They don’t just automate tasks, but they enhance personalization, increase efficiency, and ultimately help hotels deliver better service. 🏨 Curious where they make the biggest impact? 🎯 Check out our carousel to see how this powerful tool can help you. …and read our blog post for an in-depth understanding 🔗 Link in comments. #AIAgents #TrustYou #HotelFuture #InnovationInHospitality
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💡 What if your tech stack actually worked for your hotel team, not against it? Join us together with Cloudbeds for a 30-minute Fireside Chat to discover how APAC hotels are using smart operations, better guest communication, and review insights to increase satisfaction and drive more direct bookings. 📅 July 22 at 🕒 10:30 AM (SGT) 🎙️ Featuring Wenny Chan (TrustYou) & Giggi B. (Cloudbeds) 👉 Register now 🔗 Link in comments. …and if you can’t make it live, we’ll send the full recording! #HospitalityWebinar #CoudbedsxTrustYou #TrustYou #APACHotels
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Qué tarde tan increíble pasamos en nuestro evento de networking en Mallorca. 💼🍸 Junto a nuestros partners - Mirai, Fideltour, Hoteligy, FlexMyRoom y Hotelinking - organizamos un evento lleno de conversaciones muy interesantes con vistas inmejorables. ✨ Un enorme agradecimiento a todos los que nos acompañaron y a nuestros partners por hacer posible que este afterwork fuera todo un éxito. 🙌 ¡Eventos como este nos recuerdan por qué hacemos lo que hacemos! #NetworkingHotelero #Mallorca #Hotelería #EventosMallorca #Turismo #Mirai #TrustYou #FlexMyRoom #Hotelinking #Fideltour #Hoteligy
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TrustYou reposted this
SaaS Sales | Key Account Management | Traveler and Customer Experience | Destination Management
Exciting day in Blumenau! 🇧🇷✨ Yesterday marked the official opening of IX Encontro da Rede Brasileira de Observatórios de Turismo (RBOT) and it’s an incredible honor to be part of this important moment. Representing TrustYou at this event is both a privilege and a great opportunity to witness the growing power of collaboration, data, and innovation in shaping the future of tourism in Brazil. 📊🌍 👏 Congratulations to everyone involved in making this initiative a reality. The energy, passion, and purpose driving RBOT are truly inspiring. Looking forward to the days ahead and the valuable exchanges to come! #RBOT #TourismObservatories #BrazilTourism #Blumenau #TrustYou #TourismInnovation #DataDrivenTourism #RBOT2025
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Missed our live webinar with Jonty Hapeta from TrustYou and Franz Riedl from Intuit Mailchimp? Now’s your chance to catch the action, on-demand. ▶️ We explored how hotels can communicate smarter, reduce manual work, and deliver truly personalized guest experiences. 🛎️ It’s all packed with insights for anyone in hospitality. 🎬 Start with the trailer. Watch the full session anytime. "From Chaos to Clarity" - stream everywhere 🔗 Link in comments. #HotelTech #HospitalityMarketing #FiresideChat #TrustYou #Mailchimp #GuestLoyalty #MarketingAutomation
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🏨 Hotels are streamlining guest experiences and backend operations with no extra tools and no extra hassle. This month, we’re talking about: • How agents are handling bookings + guest messages • Why revenue teams are embracing CDPs that actually fit • What’s happening on the ground with LightHouse in Da Nang and more. Read our latest newsletter edition to stay in the loop in June. ⬇️ #HospitalityTech #AIInHospitality #TrustYou #TrustYouNewsletter